Privacy Statement

This privacy policy sets out how we at Animal Arks use any information that you give us when you use this website.

Information we collect

We collect information entered by you when you submit an enquiry using the Enquiry form on this website and we use this information to deal with your enquiry.

We collect information entered by you when you make a purchase on this website and we use that information to deal with your order.

We also use Facebook Pixel in connection with our advertising on Facebook.

Automatically collected data

When you visit our website, we may collect certain information automatically such as:

1. Your IP address

2. How you found our website

3. The number of times you visited our website

4. The pages that you visit

Data collected automatically when you access our website is used to help us improve our website and ensure that users are finding what they are looking for easily.

Data retention

We will only retain your personal data for as long as is needed to fulfil the purposes we collected it for including for the purposes of satisfying any legal or accounting requirements.

How we use Cookies

Cookies are very small text files that are stored on your computer when you visit some websites.

Use of the online shop on the Animal Arks web site requires the use of session cookies to ensure that any items you add to your shopping cart and any other details you have entered are remembered when you move from page to page within the web site. This is how we keep a record of what you want to buy and of your details until you finish shopping and want to confirm your order. The session cookies are temporary and are deleted when you close your browser. The next time you visit this web site, it will not recognise you and will treat you as a completely new visitor. If you wish to use the online shop, you should ensure that your browser is configured to accept cookies. If you do not want to accept the session cookies, please do not use the online shop.

Facebook Pixel enables us to monitor how useful our Facebook advertising is to users and enable them to be served Facebook adverts that are relevant to them. For further information about the Facebook Pixel please view the Facebook Cookie Policy: https://www.facebook.com/policies/cookies/

You can disable any cookies already stored on your computer, but these may stop this website from functioning properly.

Animal Arks, West Frogwell Farm, Frogwell Road, Callington, Cornwall, PL17 7HN England
Tel: 01579 382743 Email: arks@animalarks.co.uk